At Mom Trading Company, we are committed to protecting the privacy and confidentiality of our customers, dealers, distributors, and website visitors. This Privacy Policy explains how we collect, use, maintain, and safeguard your information when you visit our website or interact with us regarding our embroidery machines and related services.

1. Information We Collect

We may collect the following information when you contact us or use our website:

• Full Name
• Email Address
• Phone Number
• Business or Company Name
• Address and Location Details
• Product Enquiries and Quotation Requests
• Communication Records

We may also automatically collect certain technical information, including:

• IP Address
• Browser Type and Device Information
• Pages Visited and Website Usage Data
• Date and Time of Website Access

2. How We Use Your Information

• To respond to product inquiries and quotation requests.
• To provide information about our embroidery machines and services.
• To process orders and provide customer support.
• To improve website performance and user experience.
• To send updates, offers, and important notifications.
• To maintain internal business records and comply with legal obligations.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance browsing experience and analyze website traffic. You may disable cookies through your browser settings; however, certain website features may not function properly.

4. Information Sharing

Mom Trading Company does not sell, rent, or trade personal information to third parties. Information may be shared only with trusted service providers, logistics partners, or when required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or misuse. Although we strive to safeguard your information, no internet transmission can be guaranteed to be completely secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or policies. Users are encouraged to review the privacy policies of such websites separately.

7. Your Rights

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of information where applicable.
• Opt out of promotional communications.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page along with the revised effective date.

9. Contact Us